Documents
Case Study - Yell
In the high-pressure environment of their busy business call centre, Yell found it difficulty in getting feedback from their staff. It was clear that their workforce of full time, part time and temporary workers could be a gold mine of untapped potential ideas and innovation - but engaging them was proving a challenge.
So Yell called TalkFreely, and we created a simple, customisable web-based solution that both encourages and manages Yell's staff feedback. Employees now give feedback in great detail, and know that management are listening and acting on their suggestions and ideas.
And Yell's success could be your success too.
Case Study - Computacenter
When Computacenter first used TalkFreely to capture bright ideas submitted by their staff, little did they know how invaluable their new feedback system would become. Today, it's at the heart of their business, enabling staff to track innovations and ideas from suggestion to action. It also inspires 500 staff to share their thousands of work years of experience, so no wheel need be reinvented.
But don't just take our word for it - here's what Computacenter say:
“All companies are trying to squeeze all they can in the current economic climate to make things quicker and cheaper. That benefit is already built into TalkFreely applications; they are a ready- made answer to a critical topical problem.”
Case Study - Visteon Electronics
With global customers including all the major motor manufacturers, car part suppliers Visteon already recognised the vital role of Continual Improvement in growing their business.
Visteon realised that it’s essential to learn from your workforce – they’re the experts at the sharp end, they’re producing the products. Yet with divisions and manufacturing sites spread across the globe, the challenge was to manage that feedback and still encourage involvement, ideas and innovation.
Which is why they turned to TalkFreely for a web-based, fully customisable ideas software solution, that's reaping big rewards for Visteon, their customers and their stakeholders.
Case Study – Kent County Council
When Kent County Council realised that they would need to make substantial savings on their annual expenditure, they decided to consult their entire staff via an innovative on-line portal, created by TalkFreely.
Council Leader Paul Carter and Chief Executive Peter Gilroy set off on a series of road show consultations, encouraging KentCC staff from cleaners to councillors to log in to the portal "My KCC Idea" and submit suggestions for money-saving initiatives.
Data Sheet – Innovation : 10 things you need to consider
Innovation is the lifeblood of your business growth, providing the catalyst for the continual improvement of your processes, your products and your services. Capturing innovative ideas is one thing; managing and implementing them is quite another.
Here are TalkFreely's top 10 tips on making innovation part of your business today, from focussing employees on solving real problems, to engaging all your stakeholders in the process, from customers to board members. It's free information that could change your business, and it's ready to download now. Are you ready to innovate?
Data Sheet - Kaizen Improvement Process
In today's tough economic climate, chances are, business faces more challenges than you sometimes feel you can cope with. So, how can Kaizen (Japanese for 'improvement') help you to meet today's challenges and actually look forward to tomorrow's?
Kaizen is all about engaging your employees in the decisions you need to make, so that their talents, energy and expertise are focussed on solving your business challenges, big or small.
With TalkFreely, you can put Kaizen theory to work for your business today, with no fancy training courses, weighty manuals or complex software to install.
Data Sheet - Engage to Improve
At a time when all local authority budgets are under intense scrutiny, how can you deliver significant efficiency saving and improvements with full employee buy-in? Simple - ask for their ideas! By involving your staff in idea assessment and implementation, you can track small changes and improvements as they add up to substantial savings.
TalkFreely provides your managers with an easy to use web based application that enables everyone to fully participate in converting smart ideas to active solutions, including your employees, customers, councilors, LSP partners and suppliers. It's ready to use right now - are you ready to log in to the benefits of TalkFreely today?
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