Welcome to TalkFreely, the on-demand Enterprise Feedback Management (EFM) service. TalkFreely is designed for you to capture, manage, analyze and respond to feedback from all your employees and customers. The service can be easily integrated into existing customer / employee interfaces and includes easy-to-use customization tools to help you create solutions for your unique requirements.
With the service, you can:
Develop a multi-channel, multi-topic feedback strategy
Collect feedback via Web forms, Email, SMS text and Voicemail
Create multiple styles to ensure that TalkFreely can seamlessly integrate into existing websites or intranets
Proactively target feedback
Define logical workflows by which to respond to submissions
Create automated notifications
Enable users to track submissions
Solicit anonymous submissions
Set actions, add files, create notes
Audit all actions taken
Enable employees or customers to review existing feedback
