With the service, you can: Develop a multi-channel, multi-topic feedback strategy Collect feedback via Web forms, Email, SMS text and Voicemail Create multiple styles to ensure that TalkFreely can seamlessly integrate into existing websites or intranets Proactively target feedback Define logical workflows by which to respond to submissions Create automated notifications Enable users to track submissions Solicit anonymous submissions Set actions, add files, create notes Audit all actions taken Enable employees or customers to review existing feedback Create dashboards for real-time management Customize Email and web communications And so much more...