TalkFreely provides an on-demand solution for driving and sustaining feedback and innovation. Through the use of social networking techniques, it ensures that organisations are able to engage with both employees and customers. This approach enables organisations to utilise and benefit from the collective experience and knowledge of these stakeholders. Managing feedback and innovation is crucial to any business. TalkFreely delivers a proven solution.
There is an ever increasing amount of feedback available to organisations that can add value to the way they operate, develop and are managed. Enterprise Feedback Management (EFM) is the term being adopted by Gartner to encompass the process for realising this potential. TalkFreely provides the platform required to deploy an effective EFM solution. Our software enables organisations to benefit from a consolidated and consistent approach to collecting, managing, analysing and responding to all types of feedback.
Find out how Yell use TalkFreely to drive engagement and innovation with call centre staff.