You have powerful potential – now convert it into real innovation and improvement

Your employees, customers or stakeholders are a goldmine of knowledge and bright ideas – but they will be wasted if you don’t have the right tools to engage with them in a way that turns innovation into sustainable improvement.

TalkFreely will gather feedback from multiple sources and consolidate it in one place to give you a complete picture of your organisation’s needs and potential.

From Voice of the Customer to staff surveys, Supplier Assessments to Website Feedback and much more, everything you want is brought together and robustly managed through our ready-made and build-your-own applications.

You’ll be able to make better decisions to focus your staff on improvements they can achieve, so saving money and increasing engagement. Dashboards allow managers to monitor the end-to-end process.

In business, clever retail, insurance and communications companies use us because we automate a complex process. In the public sector, we help local and central government bodies deliver efficiency gains with better service.

What’s your problem? Are you ignoring priceless expertise that staff, customers or stakeholders could provide – or are you deluged by half-formed, repetitive proposals?

Whether you need to hear about Jim’s inspiration for slashing costs, find out how your staff rate the new training programme or discover why the Green initiative flopped, we have the tools.

CONTACT US now to find out what we can achieve together.

TalkFreely can make things happen. So what makes us special?

• Engaging People

  Our simple system uses the familiar social-networking tools of email, web, SMS and phone to get employees and customers involved, identifying improvements and new ways of working.

  Contributing becomes just part of the working day – and those who aren't ideas people can have a vital role in rating and reviewing ideas or improvements being considered.

  They receive recognition that they're being listened to, can track the progress of their ideas and see the outcome – increasing staff and stakeholder satisfaction.

• Improving Qualification

  Of course, getting people involved isn't the end of it. You don't want an avalanche of ideas that just waste time and money. You want to engage to improve so you get real return on your investment.

  TalkFreely sifts and shapes ideas, eliminates duplication and fast-tracks those with the most value. It ensures the process of authorisation is speedy so brilliant brainwaves aren't overlooked until they're out of date.

• Breaking down barriers

  Something needs improvement, so go and do it! Easy to say, but too often the person who could make a difference needs to ask permission … and the impetus gets lost.

  It's a product of our risk-averse culture and it’s a real and cumbersome obstacle to improvement. But TalkFreely breaks down the barriers that stifle innovation and change by creating a mechanism that ensures the right people make the right decisions.

  Be that a top executive or someone closer to the front-line, ideas are put into action quickly – while giving senior staff real-time oversight and recording an audit history.

• Delivering Results

  The best idea in the world has no value until it has been implemented, and you need to keep track. You want to know what's happened to potent feedback and check that great suggestions are being delivered on time.

  Our slick and efficient system drives innovation through to delivery. We stop it getting stuck in the system and the immediacy TalkFreely provides means you're always ahead of the pack.

• Accountability

  This is the key to Continual Improvement that saves money while providing better service. TalkFreely's software tells you who’s generating ideas, how many are enacted/rejected, how long you're spending on them and what they're really worth.

It’s our poke-them-in-the-eye tool. Groundbreaking innovations or incremental changes that add up to a big shift – TalkFreely will make sure you’re in the driving seat.

Call us now – our success is your success. 0845 050 8444