Case studyWest Sussex County Council

Discover how we helped West Sussex County Council make their senior leadership messages more visible to even their most remote employees.

What's inside:

In December 2018, West Sussex County Council’s (WSCC) Chief Executive committed to introducing an app to tackle the challenge of staff engagement. They needed a solution that addressed specific workforce needs:

  • To hear more about the organisational challenges and changes
  • They wanted the senior leadership team to be more visible
  • To have the opportunity to contribute to the decision-making process

But they faced some significant challenges, including:

  • A difficult to reach workforce of 6,000 people, spread across an entire county
  • Limited access to technology
  • Outmoded existing internal communication channels

Discover how we helped this local authority transform their internal communications.

  • Reaching over 2,000 active users
  • 700% boost in ideation
  • A solution rolled out within exacting time scales

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